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Welcome

At Fern Electric, we respect your privacy and are committed to protecting your information. This policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or use our services.

Information We Collect

We may collect information such as:

Your name, email address, phone number, and service address
Account or billing information when you choose to provide it through secure systems
General website usage data, like pages visited, browser type, and IP address
Cookies or similar technologies that help our website work better

How We Use Your Information

Fern Electric uses your information to:

Provide electric and energy-related services
Respond to questions and customer support requests
Share important updates like service notices or outage information
Improve our website and customer experience
Meet legal and regulatory requirements

Sharing Your Information

We do not sell your personal information. We may share information only when necessary with:

Trusted service providers who help us operate our business
Government or regulatory agencies when required by law
Emergency or safety services when needed for service restoration

Anyone we share data with is required to keep it secure and use it only for approved purposes.

Keeping Your Information Safe

We take reasonable steps to protect your personal information using appropriate security measures. That said, no online system is completely secure, and we can’t guarantee absolute security.

Cookies

Our website uses cookies to help it function properly and to understand how visitors use it. You can manage or disable cookies through your browser settings at any time.

Your Choices and Rights

Depending on where you live, you may have the right to:

Access or update your personal information
Ask us to delete certain information
Opt out of non-essential communications

If you have questions or want to make a request, email us at fernelectric1@gmail.com

Children’s Privacy

Fern Electric’s website is not intended for children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this policy from time to time. When we do, we’ll update the date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Fern Electric

Email: fernelectric1@gmail.com

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